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Threat Intelligence · Incident Response

Cyber-Attack Hits French Supermarkets, Disrupts Food Refrigeration and Causes Losses

A cyber-attack on French supermarket chains disrupted refrigeration systems, leading to food spoilage and significant losses. The attack reportedly targeted outdated control software used in stores across the country.

Ross Grant3 min read

The short version

Hackers attacked the refrigeration systems of several large French supermarkets. This caused the fridges to heat up, spoiling fresh food. Some stores lost hundreds of thousands of euros worth of goods. The attack happened by exploiting weaknesses in the software that controls the fridges.

By the numbers

  • €270,000losses at two supermarkets in HaguenauInfosecurity Magazine
  • 150Intermarché stores reportedly affectedInfosecurity Magazine

What happened?

Several major French supermarket chains, including Coopérative U and Intermarché, were hit by a cyber-attack on 11 October 2026. The attack targeted refrigeration systems, causing food spoilage and significant losses. The incident is still under investigation, and the full scale is not yet clear.

What happened to French supermarkets?

On 11 October 2026, several major supermarket chains in France, including Coopérative U (which operates Hyper U, Super U, U Express and Utile), Intermarché, E. Leclerc, Carrefour and Monoprix, were reportedly hit by a cyber-attack. The attack targeted the refrigeration systems in many stores, causing temperatures to rise and leading to the spoilage of fresh food stock. According to the CEO of Coopérative U, Dominique Schelcher, the attack affected several stores and was described as “of utmost gravity, unprecedented [and] unacceptable.” Infosecurity Magazine (opens in a new tab)

How did the attack work?

Reports suggest that the attackers compromised systems managed by Danfoss, a Danish company that supplies refrigeration control software. Outdated versions of this software were reportedly targeted. According to French news channel BFMTV, hackers managed to remotely trigger forced defrost cycles in supermarket refrigeration units, causing temperatures to spike as high as 50°C (122°F). This led to significant food spoilage, with two supermarkets in Haguenau alone losing €270,000 worth of merchandise.

Who is affected and what is the scale?

The attack is reported to have affected at least 150 Intermarché stores and several other major supermarket chains. The full extent of the impact is still being investigated. Coopérative U’s CEO stated that their teams are working with refrigeration specialists to restore normal operations. Other affected companies have not yet issued public statements. The Danish supplier, Danfoss, is expected to address the incident at an upcoming trade fair, where it will present new products with improved cybersecurity features.

Previous warnings and vulnerabilities

Danfoss refrigeration controllers have previously been found to contain serious security flaws. Vulnerabilities such as CVE-2023-25915, CVE-2025-41450, CVE-2025-41451 and CVE-2025-41452 could allow attackers to gain privileged access and manipulate physical equipment. Research presented by Claroty’s Team82 at DEF CON 34 in August 2026 showed that attackers could disable cooling and falsify temperature readings, making it harder to detect problems. These findings highlight the risks of connecting industrial control systems to the internet without proper security measures, such as authentication and regular software updates.

What happens next?

This story is still developing. Investigations are underway to determine exactly how the attack was carried out and how many stores and companies are affected. Coopérative U, E. Leclerc, Intermarché and Danfoss have been contacted for comment. The incident has raised questions about the security of critical infrastructure in the retail sector and the need for regular updates and strong authentication on industrial systems. Supermarkets and their suppliers will likely review their security practices in response.

What should affected organisations do?

Supermarkets and other businesses using industrial control systems should review their security controls, ensure all software is up to date, and restrict remote access where possible. Regular vulnerability assessments and incident response planning are essential to reduce the risk of similar attacks. If you shop at affected stores, there is no evidence that customer data was compromised, but food safety may be temporarily affected in some locations.

Claimed vs confirmed

  • Unconfirmed

    Attackers remotely triggered forced defrost cycles, raising temperatures to 50°C.

    Reported by BFMTV, not yet confirmed by affected companies.

  • Unconfirmed

    150 Intermarché stores affected.

    Reported by BFMTV, not confirmed by Intermarché.

  • Unconfirmed

    Other major chains (E. Leclerc, Carrefour, Monoprix) affected.

    Reported by retail news site Je bosse en grande distribution, not confirmed by those companies.

The impact

Money
Two supermarkets in Haguenau lost €270,000 worth of merchandise. The total financial impact could be higher as more stores are affected. Under EU GDPR, regulators can fine companies up to €20 million or 4% of annual turnover for serious security failures, though no fine has been announced.
Reputation
The incident may damage trust in the affected supermarket brands, especially if food safety is questioned. The attack has drawn national attention and criticism from company leaders.
Customers
Customers may face temporary shortages of fresh food in affected stores. There is no evidence that customer data was compromised, but people should be aware of possible disruptions to food supply.

Why it matters

This attack disrupted food supplies and caused financial losses for supermarkets. It shows that attacks on physical systems, not just computers, can have real-world effects. Supermarkets and other businesses need to secure their industrial systems to protect against similar threats.

How does it work?

Attackers reportedly compromised outdated versions of Danfoss refrigeration control software. They remotely triggered forced defrost cycles, causing refrigeration units to heat up and spoil food. Previous research has shown that vulnerabilities in these controllers could allow attackers to manipulate temperatures and hide failures.

Key points

  1. Attackers targeted supermarket refrigeration systems, causing food spoilage.
  2. Outdated control software was reportedly exploited to trigger forced defrost cycles.
  3. At least €270,000 in losses reported at two stores; more stores may be affected.
  4. Danfoss controllers have known vulnerabilities that can allow remote manipulation.
  5. Industrial systems connected to the internet need strong security controls.

Sources

  1. Infosecurity Magazine

    Reference

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