SOC L1 Analyst / Investigator #CFCPrague

About us

Accenture Cyber Fusion Center in Prague is a unique multidisciplined team of more than 240 people passionate about Cyber Security. As part of Accenture Security we support clients globally to prepare for and defend against the rapidly changing capabilities of cyber attackers. We are looking for security professionals to join our international team at our custom-built location.

SOC team provides 24x7 alert monitoring and analysis to detect suspicious activity in our clients’ environments allowing promptly response and remediation of security incidents. #LI-EU

Role summary

Security Operations Analysts monitor client environment for any alerts from SIEM and other detection systems. They perform triage and basic investigation of generated alerts escalating potential security incidents to the clients.

In particular, the Security Operations Center, (SOC) L1 Analyst:

• Performs initial validation and prioritization of alerts based on severity, impact, and confidence.

• Conducts basic log and event analysis across SIEM, EDR, and related security tools.

• Follows documented playbooks and runbooks for investigation, containment support, and escalation.

• Creates and maintains accurate incident records including findings, actions taken, and escalation details.

• Supports 24x7 monitoring and shift handover activities to ensure continuity of operations.

• Identifies and reports false positives, recurring issues, and tuning opportunities to improve detection quality.

• Escalates suspected threats in a timely manner to L2/L3 or client stakeholders in line with SLAs.

• Monitors and maintains SLA compliance by ensuring alerts and incidents are handled within agreed timelines and escalated appropriately when required.

• Verifies and maintains the necessary access to security tools and platforms and promptly escalate any access-related issues to avoid operational impact.

Requirements

• Legal right to work in the Czech Republic and, where applicable, free access to the Czech labour market.
• Readiness to work on shifts providing 24x7 monitoring service.
• Knowledge of IT technologies - Windows and Unix/Linux operating systems, Networking protocols and technologies, e.g. TCP/IP, Firewalls, Routers, etc.
• Interest in developing skills in Cybersecurity, willingness to learn and improve.
• Analytical skills, ability to manage multiple tasks.
• Proficiency in written and spoken English

Nice to have

• 1+ years of experience with Security Information and Event Management (SIEM) tools like QRadar, Splunk, ArcSight etc.
• Knowledge of Security principles, techniques and technologies
• Programming and scripting skills
• Experience working in a customer service or support environment

What we offer

• Become a part of the Prague SOC team consisting of about 110 team members.
• Opportunity to work on SOC projects delivered to our global TOP 500 clients.
• Get real-life experience working with the globally-recognized SIEM solutions like Splunk, Microsoft Azure Sentinel and QRadar.
• Witness, investigate and help to stop real-life security incidents.
• Professional training and certification.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.